Our Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the use of our website and translation services provided by FastCert Translations Ltd. By using our services, you agree to these Terms.

2. Services

We provide certified, sworn, and official translations for individuals and organizations.

Each translation includes a certification statement accepted by UK authorities and recognized internationally.

Delivery times are estimates; urgent services are available at additional cost.

3. User Responsibilities

You must ensure that all documents uploaded for translation are lawful and free from harmful content.

You are responsible for providing accurate information for your order.

4. Pricing & Payment

Prices are calculated based on document type, word count, and language pair.

Full payment must be made before translation begins.

Payments are processed securely via Stripe or PayPal.

5. Refunds & Revisions

Refunds are available only if we cannot deliver the service.

Minor revisions are included if errors are made on our part.

Additional changes outside the initial scope may incur extra fees.

6. Confidentiality

We guarantee strict confidentiality and GDPR compliance for all uploaded documents.

Your data will not be shared with third parties except as necessary to provide the service.

7. Intellectual Property

Translations remain your intellectual property after payment.

We may store anonymized data for training and quality purposes.

8. Limitation of Liability

We are not liable for any delays or losses caused by incorrect or incomplete information provided by clients.

We are not responsible for rejections by authorities if original documents were incomplete or inaccurate.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled by UK courts.

10. Contact

For questions about these Terms, contact:

Email: info@fastcerttranslations.co.uk

Phone: +44 7599 443620